Phone Number+65 6610 3737 / 6610 8223 / 6398 0067 Email Addressinfo@ascendo.sg

Course:

WSQ Customer Management (Supervise Service Operations) (SF)

WSQ Customer Management (Supervise Service Operations) (SF)

Previously known as: Supervise Service Operations

This unit covers the knowledge and skills required in planning to meet internal and external customer requirements, ensuring the delivery of quality service and monitoring and reviewing customer service.

  • Plan to meet internal and external customer requirements
  • Ensure the delivery of quality service
  • Monitor and review customer service
  • ES WPLN Level 3
  • The course fee is S$ 480 (excl 7% GST) per participant.
  • To help companies offset the cost of training, WDA will provide funding for the course fee and absentee payroll (eligible Singaporeans or PRs only). WTS (Workfare Training Support) funding will be available for eligible Singaporeans.
  • INDIVIDUALS - Up to 95% course fee and absentee payroll
  • SME - Up to 90% course fee and up to S$25 per training hour
  • NON-SME - Up to 80% course fee and up to S$17 per training hour
  • Participants will be awarded a Statement of Attainment by WDA upon passing an oral/written examination and practical assessment administered by Ascendo Academy.
  • Full Refund will be made if the course is cancelled due to lack of participants or unforeseen circumstances.
  • Any cancellations made after closing date (14 days to course date) – No Refund
  • Any cancellations made before closing date (14 days to course date) – Full Refund
  • Ascendo Academy reserves the right to cancel, reschedule the course, amend course content if necessary.
Course Reference Number :CRS-Q-0032070-EVS
Course Duration :9am - 6pm (3 days)

Contact Us : (Main Office)

Address 9 Little Road, #02-01 Singapore 536985 Phone +65 6610 3737 / 6610 8223 / 6398 0067 Fax +65 6398 0503 Email info@ascendo.sg

SCHEDULES:

  • COURSE DATE02-Nov-2019 - Start Time : 08:30 AM - End time : 06:30 PM
    03-Nov-2019 - Start Time : 08:30 AM - End time : 06:30 PM
    04-Nov-2019 - Start Time : 08:30 AM - End time : 06:30 PM
    LocationMountbatten Centre
    LanguageEnglish
    Online TermOnline Booking Avails until 4 days before to the Course Date.
    AVAILABLE SGD $480.00 (Excl. GST) SGD $513.60 (Incl. GST) Book Now
  • COURSE DATE16-Nov-2019 - Start Time : 08:30 AM - End time : 06:30 PM
    17-Nov-2019 - Start Time : 08:30 AM - End time : 06:30 PM
    18-Nov-2019 - Start Time : 08:30 AM - End time : 06:30 PM
    LocationMountbatten Centre
    LanguageEnglish
    Online TermOnline Booking Avails until 4 days before to the Course Date.
    AVAILABLE SGD $480.00 (Excl. GST) SGD $513.60 (Incl. GST) Book Now
  • COURSE DATE30-Nov-2019 - Start Time : 08:30 AM - End time : 06:30 PM
    01-Dec-2019 - Start Time : 08:30 AM - End time : 06:30 PM
    02-Dec-2019 - Start Time : 08:30 AM - End time : 06:30 PM
    LocationMountbatten Centre
    LanguageEnglish
    Online TermOnline Booking Avails until 4 days before to the Course Date.
    AVAILABLE SGD $480.00 (Excl. GST) SGD $513.60 (Incl. GST) Book Now
  • COURSE DATE21-Dec-2019 - Start Time : 08:30 AM - End time : 06:30 PM
    22-Dec-2019 - Start Time : 08:30 AM - End time : 06:30 PM
    23-Dec-2019 - Start Time : 08:30 AM - End time : 06:30 PM
    LocationMountbatten Centre
    LanguageEnglish
    Online TermOnline Booking Avails until 4 days before to the Course Date.
    AVAILABLE SGD $480.00 (Excl. GST) SGD $513.60 (Incl. GST) Book Now
Phone Number+65 6610 3737 / 6610 8223 / 6398 0067
Ascendo Academy Pte Ltd9 Little Road, #02-01 Singapore 536985
Email Addressinfo@ascendo.sg