Phone Number+65 6610 3737 / 6610 8223 / 6398 0067 Email Addressinfo@ascendo.sg

Ascendo Academy conducts a wide range of Workforce Skills Qualifications (WSQ) courses. We are:

  • Skillsfuture Singapore (SSG) Approved Training Provider for WSQ Food Hygiene/F&B Services/Occupational Hygiene/Other Generic Courses.
  • Ministry of Manpower (MOM) Accredited Training Provider for bizSAFE courses.
  • Workplace Safety and Health (WSH) Council Appointed Service Provider for the Pilot Project of e-Learning bizSAFE Level 1 course.
Course Name Course Fee Course Duration Course Description Schedules
WSQ Follow Food & Beverage Safety and Hygiene Policies and Procedures (SSF) $160.50
(Incl. 7% GST)
9am - 5.30pm Under the NEA Point Demerit System, all food handlers must attend the WSQ Food Hygiene Course. License holders may get 6 demerit points and be fined if they fail to send their food handlers for the course and register them. VIEW SCHEDULES
WSQ Follow Food & Beverage Safety and Hygiene Policies and Procedures (Refresher) (SSF) $85.60
(Incl. 7% GST)
9am - 1.30pm Under the NEA Point Demerit System, all food handlers must attend the WSQ Food Hygiene Course. License holders may get 6 demerit points and be fined if they fail to send their food handlers for the course and register them. VIEW SCHEDULES
WSQ Follow Food & Beverage Safety and Hygiene Policies and Procedures (Refresher & AOP) (SSF) $53.50
(Incl. 7% GST)
9am - 10.30am Under the NEA Point Demerit System, all food handlers must attend the WSQ Food Hygiene Course. License holders may get 6 demerit points and be fined if they fail to send their food handlers for the course and register them. VIEW SCHEDULES
Course Name Course Fee Course Duration Course Description Schedules
WSQ Recognise Terrorist Threats $363.80
(Incl. 7% GST)
8:00am- 7:00pm (2 Days) COURSE OBJECTIVES Describe contemporary terrorist threats Identify person-borne threats Identify vehicle-borne threats Identify object-based threats VIEW SCHEDULES
WSQ Handle Security Incidents and Services $406.60
(Incl. 7% GST)
8am - 6pm On completion of this unit, the learner will have the knowledge and application skills in handling security incidents and services and be able to apply them to the workplace. VIEW SCHEDULES
WSQ Conduct Crowd and Traffic Control $524.30
(Incl. 7% GST)
8am - 7pm This unit covers preparation for crowd and traffic control duties, Conducting crowd and traffic control. VIEW SCHEDULES
WSQ Manage Disorderly Conduct and Threatening Behaviour $374.50
(Incl. 7% GST)
8 am - 7 pm (2 Days) At the end of the course, participants will be able to: Prepare for the work activities Deter threatening behaviour through visible security presence Deal with disorderly/threatening behaviour VIEW SCHEDULES
WSQ Operate Basic Security Equipment $374.50
(Incl. 7% GST)
8.30am - 6.00pm (2 Days) At the end of the course, participants will be able to: Operate access control equipment Operate alarm monitoring equipment Operate CCTV monitoring equipment VIEW SCHEDULES
WSQ Conduct Security Screening of Person and Bag $406.60
(Incl. 7% GST)
8.30am - 6.00pm (2 Days) Prepare security screening duty Prepare person for security screening Perform security screening of person with walk-through and hand-held metal detectors Conduct manual screening (pat-down) of person Conduct manual bag search Conclude security screening activities VIEW SCHEDULES
WSQ Supervise Security Officers $460.10
(Incl. 7% GST)
8am - 6pm This course specifies the knowledge, skills and attitudes required of a security supervisor to operate and handle access control, alarm monitoring and closed-circuit television (CCTV) monitoring equipment VIEW SCHEDULES
WSQ Perform Supervisory Duties within Legal Framework $374.50
(Incl. 7% GST)
8am - 6pm This unit covers the knowledge and skills required in understanding and complying with legal responsibilities and obligations of a security supervisor working in the security environment. VIEW SCHEDULES
WSQ Provide Guard and Patrol Services $235.40
(Incl. 7% GST)
8am - 6pm This unit has been designed primarily to equip learners with the knowledge, application skills and attitude in Providing Guard and Patrol Services and be able to apply them to the workplace. This unit is within the Competency Category of Provide Security Operation Services and is one of the modules leading to the WSQ Certificate in Security Operations. VIEW SCHEDULES
WSQ Induct Security Personnel $374.50
(Incl. 7% GST)
8 am - 7 pm (2 Days) Prepare to induct security officer Conduct induction on access control Conduct induction on patrolling Conduct induction on security and alarm systems Conduct induction on reception duties VIEW SCHEDULES
WSQ Assess and Address Security Risks $492.20
(Incl. 7% GST)
8.30am - 6.30pm On completion of this unit, learner will have the knowledge and application skills in Assessing and addressing security risks and be able to apply them to the workplace. VIEW SCHEDULES
Course Name Course Fee Course Duration Course Description Schedules
WSQ Customer Management (Supervise Service Operations) (SF) $513.60
(Incl. 7% GST)
9am - 6pm (3 days) Previously known as: Supervise Service Operations

This unit covers the knowledge and skills required in planning to meet internal and external customer requirements, ensuring the delivery of quality service and monitoring and reviewing customer service.
VIEW SCHEDULES
WSQ Workplace Safety and Health Practices Implementation (SF) - AOP $123.05
(Incl. 7% GST)
10am-2pm Previously known as: WSQ Comply with Workplace Safety and Health Policies and Procedures

This unit aims to equip cleaning professionals with the skills and knowledge to perform work task safely in accordance with workplace safety and health regulations and organisational procedures.
VIEW SCHEDULES
WSQ Workplace Safety and Health Practices Implementation (SF) $203.30
(Incl. 7% GST)
8am - 5pm Previously known as: WSQ Comply with Workplace Safety and Health Policies and Procedures

This unit aims to equip cleaning professionals with the skills and knowledge to perform work task safely in accordance with workplace safety and health regulations and organisational procedures.
VIEW SCHEDULES
WSQ Customer Management (Provide Quality Services) (SF) - AOP $123.05
(Incl. 7% GST)
9AM-4PM Previously known as: WSQ Provide Quality Services (Blended)

This course aims to equip cleaning professionals with skills to maintain good personal grooming and hygiene standards, as well as positive image and proper communication with guests.
VIEW SCHEDULES
WSQ Chemical Cleaning Handling and Effectiveness Management (COMPOSITE MODULE) (SF) $834.60
(Incl. 7% GST)
9am to 6pm ( 3 Days ) Previously known as: WSQ Demonstrate and Apply Cleaning Chemicals, Methods, and Processes (COMPOSITE 2 MODULES)

The aim of the course is to train and certified site managers to demonstrate and apply understanding of cleaning chemicals, methods & processes.
VIEW SCHEDULES
WSQ Customer Management (Provide Quality Services) (SF) $203.30
(Incl. 7% GST)
9am - 6pm Previously known as: WSQ Provide Quality Services (Blended)

This course aims to equip cleaning professionals with skills to maintain good personal grooming and hygiene standards, as well as positive image and proper communication with guests.
VIEW SCHEDULES
WSQ Vertical Surface Maintenance (SF) $406.60
(Incl. 7% GST)
9am - 6pm (2 days) Previously known as: Clean Vertical Surfaces, Glass and Ceiling

This unit covers the knowledge and skills required in daily cleaning and removing spillage, soilage & dust from vertical surfaces, glass surfaces and ceiling surfaces (and parts).
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WSQ Horizontal Surface Maintenance (SF) $417.30
(Incl. 7% GST)
9am - 6pm (2 days) Previously known as: Perform Basic Cleaning of Hard Floor Surfaces

This course aims to equip cleaning professionals with skills and knowledge in daily cleaning and removing spillage from hard floor surfaces.
VIEW SCHEDULES
WSQ Washroom Maintenance (SF) (Blended) $513.60
(Incl. 7% GST)
9am - 6pm (3 days) Previously known as: Perform Basic Cleaning of Washrooms

This unit covers the knowledge and skills required in daily cleaning and removing soilage from sanitary fixtures, fittings, toilet floors, and replenishing consumables in sanitary area.
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WSQ Public Hygiene Maintenance (Perform manual cleaning of escalator, travellator and lift surfaces) (SF) $203.30
(Incl. 7% GST)
8AM-5PM (9hr) This unit covers the knowledge and skills required in performing cleaning in the public areas and the related amenities, such as escalators, travelators and lift surfaces, in accordance to organisational procedures and guidelines. VIEW SCHEDULES
WSQ Vertical Surface Maintenance (SF) - AOP $123.05
(Incl. 7% GST)
1.25 Hours Previously known as: Clean Vertical Surfaces, Glass and Ceiling

This unit covers the knowledge and skills required in daily cleaning and removing spillage, soilage & dust from vertical surfaces, glass surfaces and ceiling surfaces (and parts).
VIEW SCHEDULES
WSQ Equipment and Inventory Management $310.30
(Incl. 7% GST)
12 hours Previously known as: Manage Inventory

This module is designed to train and equip current and future Cleaning Supervisors with the technical skills and competencies to manage equipment and inventory.
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Course Name Course Fee Course Duration Course Description Schedules
WSQ Maintain Food & Beverage Service Environment (SSF) $513.60
(Incl. 7% GST)
9am to 6pm ( 2 Days) This module on maintaining F&B service environment strongly enhances one’s knowledge in executing daily essential operational procedures to achieve business goals. VIEW SCHEDULES
WSQ Prepare for Service (SSF) $513.60
(Incl. 7% GST)
9am - 6pm ( 2 Days) This module covers the essential steps in preparing for service in F&B outlets. It covers the importance of preparing for service professionally and the actions that need to be taken during the preparation stage of hosting duties. VIEW SCHEDULES
WSQ Maintain Safe & Secure Environment (SSF) $513.60
(Incl. 7% GST)
9am to 6pm ( 2 Days) This module specifies the learning in the context of F&B workplaces where participants will be able to apply, maintain and monitor their F&B working environment in compliance with MOM Workplace Safety Regulations as well as abiding with organizational procedures. VIEW SCHEDULES
WSQ Understand Halal Food Requirements (SSF) $513.60
(Incl. 7% GST)
9am to 6pm ( 2 Days) This course covers understanding of the importance of Halal food and Halal food production/preparation guidelines, for instance best practices of Halal food production/preparation, purification from najis and Halal slaughtering procedures. The course also provides a guideline to apply Singapore Halal certification programme. VIEW SCHEDULES
WSQ Interact with and Serve Food & Beverage Guests (SSF) $727.60
(Incl. 7% GST)
9am to 6pm (3 Days) This course covers learning in F&B workplaces for front liners to deliver total customer satisfaction which starts from the preparation before receiving guests, up to the time guests leave the outlet. VIEW SCHEDULES
WSQ Perform Hosting Duties (SF) $577.80
(Incl. 7% GST)
9am - 6pm (2 days) Learn the importance of the Host’s/Hostess’ Job and duties, Standards requirement of a Host/Hostess, Preparation for Hosting Duties, Handle enquiries and reservations, Handle guest arrivals and departures, Identify where to seat guests, Handle guests’ complaints. VIEW SCHEDULES
WSQ Provide Safety and Security for Customers (SSF) $385.20
(Incl. 7% GST)
9am - 6pm (2 Days) This course is a 12 hours program which has strong emphasis on group discussion and active classroom participation during the training. This course covers the skills and knowledge to provide safety and security for customers in response to emergencies and follow safety and security practices. VIEW SCHEDULES
WSQ Food Safety Management (Implement HACCP for Food Manufacturing) (SFW) $513.60
(Incl. 7% GST)
9am - 6pm (2 days) Previously known as: Implement HACCP for Food Manufacturing

This course provides occupational knowledge and skills to raise the standard in food manufacturing industry by equipping the supervisory staff with skills in applying Hazard Analysis Critical Control Point (HACCP) principles and implement HACCP system in the food processing establishments.
VIEW SCHEDULES
Course Name Course Fee Course Duration Course Description Schedules
WSQ Project A Positive And Professional Image $203.30
(Incl. 7% GST)
9AM-6.30PM This skill describes the ability to project a professional image when serving customers. It also includes equipping oneself with a positive and customer oriented mindset to impress and wow customers in their day to day engagement. VIEW SCHEDULES
WSQ Provide Go-the-Extra-Mile Service $171.20
(Incl. 7% GST)
8.5 Recognise the diverse range of customers and their needs and expectations Demonstrate the qualities and characteristics of a service professional when delivering go-the-extra-mile service to exceed customer expectations Create a positive customer experience by offering customized and personalized service in accordance with organisation guidelines Escalate feedback on areas of improvement to enhance the customer experience The course will be conducted in English. VIEW SCHEDULES
WSQ Respond to Service Challenge $181.90
(Incl. 7% GST)
8.5 This unit covers the skills and knowledge required for service staff to respond to challenging service situations with the use of appropriate verbal and non-verbal communication techniques. It involves recognising triggers which may lead to service challenges, use of service recovery procedures to respond to the challenges and escalating unresolved service challenges. VIEW SCHEDULES
WSQ Demonstrate the Service Vision $171.20
(Incl. 7% GST)
8 Hours The aim of the course is to train new staff / existing staff to Demonstrate the Service Vision. On completion of this unit, the learner will have Demonstrate the Service Vision skills and knowledge. VIEW SCHEDULES
Course Name Course Fee Course Duration Course Description Schedules
WSQ Apply 5S Techniques $556.40
(Incl. 7% GST)
8.30am - 6.30pm (2 Days) On completion of this unit, learners will have the knowledge and application skills needed for an employee to apply 5S procedures (a structured approach to housekeeping) to their own job and work area. VIEW SCHEDULES
WSQ Manage Process Improvement $770.40
(Incl. 7% GST)
3 days The purpose of this competency unit is to enable learners to acquire the knowledge and skills in bringing the resources and processes together to achieve the organisational set goals using variety of process improvement methodologies. It involves adopting a systematic approach in improving a process through process mapping, analyse the process and redesign the process. VIEW SCHEDULES
WSQ Manage Productivity Improvement to Achieve Business Objectives $256.80
(Incl. 7% GST)
1 day (8 hours) This course aims to provide the learners with the skills and knowledge on how Lean Six Sigma can be garnered as a productivity improvement program within an organization. VIEW SCHEDULES
WSQ Apply Teamwork in the Work Place $556.40
(Incl. 7% GST)
8:30am - 9:30pm (2 Days) This Competency Unit enables an individual to acquire the skills and knowledge to Apply Teamwork In The Work Place. VIEW SCHEDULES
Course Name Course Fee Course Duration Course Description Schedules
WSQ Manage Hazardous Substances (Blended) $727.60
(Incl. 7% GST)
4 Days SDU Points: 40

Under the Environmental Protection and Management Act (EPMA), any person who wishes to import, sell or export any controlled hazardous substance must obtain a Hazardous Substances (HS) Licence from the National Environment Agency (NEA). Trainees upon successful completion of course will be eligible as HS licensee as required by the NEA and the Ministry of Manpower (MOM).
VIEW SCHEDULES
WSQ Compose Technical Report $136.96
(Incl. 7% GST)
8 Hours SDU Points: 8

This unit covers the knowledge and skills in planning and writing a technical report to meet its objectives, audience and context. It includes analyzing of data and presenting useful information in a concise and coherent manner that leads to conclusions aligned with the report objectives.
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Course Name Course Fee Course Duration Course Description Schedules
bizSAFE Level 2 - WSQ Develop a Risk Management Implementation Plan $374.50
(Incl. 7% GST)
9am to 6pm (2 Days) On completion of this unit, learners will acquire the knowledge and skill to be a Risk Management Team Leader for the organisation by managing the risk management process at workplace. VIEW SCHEDULES
bizSAFE Level 4 - WSQ Develop a WSH Management System Implementation Plan $963.00
(Incl. 7% GST)
9am - 5.30pm (4 Days) On completion of this unit, learners will acquire the knowledge and skills to be a WSHMS Program Lead for the organisation in developing a WSHMS implementation plan to meet requirements of SS (Singapore Standard) 506 and Risk Management code of practice. VIEW SCHEDULES
bizSAFE Level 1 - E-Learning Course-Workshop for CEO/Top Management $140.00
(Incl. 7% GST)
2 hours VIEW SCHEDULES
Phone Number+65 6610 3737 / 6610 8223 / 6398 0067
Ascendo Academy Pte Ltd9 Little Road, #02-01 Singapore 536985
Email Addressinfo@ascendo.sg