Phone Number+65 6610 3737 / 6610 8223 / 6398 0067 Email Addressinfo@ascendo.sg

Ascendo Academy conducts a wide range of Workforce Skills Qualifications (WSQ) courses. We are:

  • Skillsfuture Singapore (SSG) Approved Training Provider for WSQ Food Hygiene/F&B Services/Occupational Hygiene/Other Generic Courses.
  • Ministry of Manpower (MOM) Accredited Training Provider for bizSAFE courses.
  • Workplace Safety and Health (WSH) Council Appointed Service Provider for the Pilot Project of e-Learning bizSAFE Level 1 course.
Course Name Course Fee Course Duration Course Description Schedules
Follow Food & Beverage Safety and Hygiene Policies and Procedures (SSF) $160.50
(Incl. 7% GST)
9am - 5.30pm Under the NEA Point Demerit System, all food handlers must attend the WSQ Food Hygiene Course. License holders may get 6 demerit points and be fined if they fail to send their food handlers for the course and register them. VIEW SCHEDULES
Follow Food & Beverage Safety and Hygiene Policies and Procedures (Refresher) (SSF) $85.60
(Incl. 7% GST)
9am - 1.30pm Under the NEA Point Demerit System, all food handlers must attend the WSQ Food Hygiene Course. License holders may get 6 demerit points and be fined if they fail to send their food handlers for the course and register them VIEW SCHEDULES
Follow Food & Beverage Safety and Hygiene Policies and Procedures (Refresher & AOP) (SSF) $53.50
(Incl. 7% GST)
9am - 10.30am This course train Food Handlers to follow Food and Beverage Safety and Hygiene Policies and Procedures to ensure food safety. VIEW SCHEDULES
Course Name Course Fee Course Duration Course Description Schedules
WSQ Recognise Terrorist Threats $363.80
(Incl. 7% GST)
8:00am- 7:00pm (2 Days) COURSE OBJECTIVES Describe contemporary terrorist threats Identify person-borne threats Identify vehicle-borne threats Identify object-based threats VIEW SCHEDULES
WSQ Handle Security Incidents and Services $406.60
(Incl. 7% GST)
8am - 6pm On completion of this unit, the learner will have the knowledge and application skills in handling security incidents and services and be able to apply them to the workplace. VIEW SCHEDULES
WSQ Conduct Security Screening of Person and Bag $406.60
(Incl. 7% GST)
8.30am - 6.00pm (2 Days) Prepare security screening duty Prepare person for security screening Perform security screening of person with walk-through and hand-held metal detectors Conduct manual screening (pat-down) of person Conduct manual bag search Conclude security screening activities VIEW SCHEDULES
WSQ Supervise Security Officers $460.10
(Incl. 7% GST)
8am - 6pm This course specifies the knowledge, skills and attitudes required of a security supervisor to operate and handle access control, alarm monitoring and closed-circuit television (CCTV) monitoring equipment VIEW SCHEDULES
WSQ Provide Guard and Patrol Services $235.40
(Incl. 7% GST)
8am - 6pm This unit has been designed primarily to equip learners with the knowledge, application skills and attitude in Providing Guard and Patrol Services and be able to apply them to the workplace. This unit is within the Competency Category of Provide Security Operation Services and is one of the modules leading to the WSQ Certificate in Security Operations. VIEW SCHEDULES
WSQ Manage Disorderly Conduct and Threatening Behaviour $374.50
(Incl. 7% GST)
8 am - 7 pm (2 Days) At the end of the course, participants will be able to: Prepare for the work activities Deter threatening behaviour through visible security presence Deal with disorderly/threatening behaviour VIEW SCHEDULES
WSQ Operate Basic Security Equipment $374.50
(Incl. 7% GST)
8.30am - 6.00pm (2 Days) At the end of the course, participants will be able to: Operate access control equipment Operate alarm monitoring equipment Operate CCTV monitoring equipment VIEW SCHEDULES
WSQ Conduct Crowd and Traffic Control $524.30
(Incl. 7% GST)
8am - 7pm This unit covers preparation for crowd and traffic control duties, Conducting crowd and traffic control. VIEW SCHEDULES
WSQ Induct Security Personnel $374.50
(Incl. 7% GST)
8 am - 7 pm (2 Days) Prepare to induct security officer Conduct induction on access control Conduct induction on patrolling Conduct induction on security and alarm systems Conduct induction on reception duties VIEW SCHEDULES
WSQ Assess and Address Security Risks $492.20
(Incl. 7% GST)
8.30am - 6.30pm On completion of this unit, learner will have the knowledge and application skills in Assessing and addressing security risks and be able to apply them to the workplace. VIEW SCHEDULES
WSQ Perform Supervisory Duties within Legal Framework $374.50
(Incl. 7% GST)
8am - 6pm VIEW SCHEDULES
Course Name Course Fee Course Duration Course Description Schedules
Customer Management (Provide Quality Services) (SF) AOP $123.05
(Incl. 7% GST)
9AM-4PM VIEW SCHEDULES
Customer Management (Provide Quality Services) $203.30
(Incl. 7% GST)
9am - 6pm (Previously known as: WSQ Provide Quality Services (Blended) ) This course aims to equip cleaning professionals with skills to maintain good personal grooming and hygiene standards, as well as positive image and proper communication with guests. VIEW SCHEDULES
WSQ Demonstrate Understanding of the Local Cleaning Industry Environment $203.30
(Incl. 7% GST)
9am to 6pm This unit covers the knowledge and skills required in Identifying roles, responsibilities and development opportunities in cleaning industry; Following basic environmentally friendly cleaning practices; and Adhering to basic preventive maintenance cleaning practices. VIEW SCHEDULES
Chemical Cleaning Handling and Effectiveness Management (COMPOSITE MODULE) (SF) $834.60
(Incl. 7% GST)
9am to 6pm ( 3 Days ) (Previously known as: WSQ Demonstrate and Apply Cleaning Chemicals, Methods, and Processes (COMPOSITE 2 MODULES) ) This unit covers the knowledge and skills required in Applying knowledge in the use of cleaning chemicals, methods and processes; Reviewing effectiveness of cleaning chemicals.; and Evaluating effectiveness of cleaning methods and processes. VIEW SCHEDULES
Customer Management (Supervise Service Operations) $513.60
(Incl. 7% GST)
9am - 6pm (3 days) (Previously known as: Supervise Service Operations) This unit covers the knowledge and skills required in Planning to meet internal and external customer requirements; Ensuring the delivery of quality service; and Monitoring and reviewing customer service. VIEW SCHEDULES
Vertical Surface Maintenance (SF) $406.60
(Incl. 7% GST)
9am - 6pm (2 days) (Previously known as: Clean Vertical Surfaces, Glass and Ceiling) This unit covers the knowledge and skills required in preparing for cleaning activities, Removing loose dust from vertical surfaces and ceiling surfaces (and parts); Performing cleaning of spillage and soilage from vertical surfaces; Performing spot cleaning of soilage from ceiling surfaces (and parts); and Reinstating work area. VIEW SCHEDULES
Horizontal Surface Maintenance (SF) $417.30
(Incl. 7% GST)
9am - 6pm (2 days) (Previously known as: Perform Basic Cleaning of Hard Floor Surfaces) This course aims to equip cleaning professionals with skills to maintain good personal grooming and hygiene standards, as well as positive image and proper communication with guests. VIEW SCHEDULES
Washroom Maintenance (Perform Basic Cleaning of Washrooms) $513.60
(Incl. 7% GST)
9am - 6pm (3 days) (Previously known as: Perform Basic Cleaning of Washrooms) This unit covers the knowledge and skills required in preparing for cleaning activities, Removing loose dust from vertical surfaces and ceiling surfaces (and parts); Performing cleaning of spillage and soilage from vertical surfaces; Performing spot cleaning of soilage from ceiling surfaces (and parts); and Reinstating work area VIEW SCHEDULES
WSQ Public Hygiene Maintenance (Perform manual cleaning of escalator, travellator and lift surfaces) (SF) $203.30
(Incl. 7% GST)
8AM-5PM (9H) VIEW SCHEDULES
Vertical Surface Maintenance (SF)-AOP $123.05
(Incl. 7% GST)
1 Hours (Previously known as: Clean Vertical Surfaces, Glass and Ceiling) This unit covers the knowledge and skills required in preparing for cleaning activities, Removing loose dust from vertical surfaces and ceiling surfaces (and parts); Performing cleaning of spillage and soilage from vertical surfaces; Performing spot cleaning of soilage from ceiling surfaces (and parts); and Reinstating work area. VIEW SCHEDULES
WSQ Equipment and Inventory Management $310.30
(Incl. 7% GST)
12 hours This module is designed to train and equip current and future Cleaning Supervisors with the technical skills and competencies to manage equipment and inventory. VIEW SCHEDULES
Course Name Course Fee Course Duration Course Description Schedules
WSQ Provide Safety and Security for Guests (SSF) $385.20
(Incl. 7% GST)
9am - 6pm (2 Days) This unit covers the knowledge and skills required in Following safety and security practices, Responding to emergencies, Providing lost-and-found services, Providing lost-and-found services, Protecting privacy of guests. VIEW SCHEDULES
Course Name Course Fee Course Duration Course Description Schedules
WSQ Project A Positive And Professional Image $203.30
(Incl. 7% GST)
8 hours VIEW SCHEDULES
WSQ Provide Go-the-Extra-Mile Service $171.20
(Incl. 7% GST)
8.5 Recognise the diverse range of customers and their needs and expectations Demonstrate the qualities and characteristics of a service professional when delivering go-the-extra-mile service to exceed customer expectations Create a positive customer experience by offering customized and personalized service in accordance with organisation guidelines Escalate feedback on areas of improvement to enhance the customer experience The course will be conducted in English. VIEW SCHEDULES
WSQ Respond to Service Challenge $181.90
(Incl. 7% GST)
8.5 VIEW SCHEDULES
WSQ Interact with and Serve Food & Beverage Guests (SSF) $727.60
(Incl. 7% GST)
9am to 6pm (3 Days) It specifies learning in F&B workplaces for front liners to deliver total customer satisfaction which starts from the preparation before receiving guests, up to the time guests leave the outlet. VIEW SCHEDULES
Demonstrate the Service Vision $171.20
(Incl. 7% GST)
8 Hours The aim of the course is to train new staff / existing staff to Demonstrate the Service Vision. On completion of this unit, the learner will have Demonstrate the Service Vision skills and knowledge. VIEW SCHEDULES
Course Name Course Fee Course Duration Course Description Schedules
WSQ Apply 5S Techniques $556.40
(Incl. 7% GST)
8.30am - 6.30pm (2 Days) Participants will learn to apply 5S to their workplace: SEIRI (Clear unnecessary items from work area), SEITON (Organise work area in an orderly manner), SEISO (Clean work area), SEIKETSU (Maintain work area cleanliness), SHITSUKE (Maintain self-discipline in work area). VIEW SCHEDULES
Apply Teamwork in the Work Place $556.40
(Incl. 7% GST)
8:30am - 9:30pm (2 Days) Participants will learn to Participate in team establishment, Participate in developing team culture, Communicate with team members, Assist to improve team performance. VIEW SCHEDULES
Course Name Course Fee Course Duration Course Description Schedules
bizSAFE Level 2 – WSQ Develop a Risk Management Implementation Plan $374.50
(Incl. 7% GST)
9am to 6pm (2 Days) On completion of this unit, learners will acquire the knowledge and skill to be a Risk Management Team Leader for the organisation by managing the risk management process at workplace. VIEW SCHEDULES
bizSAFE Level 4 – WSQ Develop a WSH Management System Implementation Plan $963.00
(Incl. 7% GST)
9am - 5.30pm (4 Days) On completion of this unit, learners will acquire the knowledge and skills to be a WSHMS Program Lead for the organisation in developing a WSHMS implementation plan to meet requirements of SS (Singapore Standard) 506 and Risk Management code of practice. VIEW SCHEDULES
bizSAFE Level 1 e-Learning Course-Workshop for CEO/Top Management $140.00
(Incl. 7% GST)
2 hours VIEW SCHEDULES
Course Name Course Fee Course Duration Course Description Schedules
WSQ Maintain Food & Beverage Service Environment (SSF) $513.60
(Incl. 7% GST)
9am to 6pm ( 2 Days) (Previously known as: WSQ Maintain Food & Beverage Service Environment) This module on maintaining F&B service environment strongly enhances one’s knowledge in executing daily essential operational procedures to achieve business goals. VIEW SCHEDULES
WSQ Prepare for Service (SSF) $513.60
(Incl. 7% GST)
9am - 6pm ( 2 Days) This module covers the essential steps in preparing for service in F&B outlets. It covers the importance of preparing for service professionally and the actions that need to be taken during the preparation stage of hosting duties. VIEW SCHEDULES
WSQ Maintain Safe & Secure Environment (SSF) $513.60
(Incl. 7% GST)
9am to 6pm ( 2 Days) This module specifies the learning in the context of F&B workplaces where participants will be able to apply, maintain and monitor their F&B working environment in compliance with MOM Workplace Safety Regulations as well as abiding with organizational procedures. VIEW SCHEDULES
WSQ Understand Halal Food Requirements (SSF) $513.60
(Incl. 7% GST)
9am to 6pm ( 2 Days) This course covers understanding of the importance of Halal food and Halal food production/preparation guidelines such as best practices of Halal food production/preparation, purification from najis and Halal slaughtering procedures. VIEW SCHEDULES
WSQ Perform Hosting Duties (SF) $577.80
(Incl. 7% GST)
9am - 6pm (2 days) Learn the importance of the Host’s/Hostess’ Job and duties, Standards requirement of a Host/Hostess, Preparation for Hosting Duties, Handle enquiries and reservations, Handle guest arrivals and departures, Identify where to seat guests, Handle guests’ complaints. VIEW SCHEDULES
Course Name Course Fee Course Duration Course Description Schedules
WSQ Manage Process Management $770.40
(Incl. 7% GST)
3 days VIEW SCHEDULES
WSQ Manage Productivity Improvement to Achieve Business Objectives $256.80
(Incl. 7% GST)
1 day VIEW SCHEDULES
WSQ Food Safety Management (Implement HACCP for Food Manufacturing) (SFW) $513.60
(Incl. 7% GST)
9am - 6pm (2 days) Previously known as: Implement HACCP for Food Manufacturing VIEW SCHEDULES
Course Name Course Fee Course Duration Course Description Schedules
WSQ Manage Hazardous Substances (Blended) $727.60
(Incl. 7% GST)
4 Days Under the Environmental Protection and Management Act (EPMA), any person who wishes to import, sell or export any controlled hazardous substance must obtain a Hazardous Substances (HS) Licence from the National Environment Agency (NEA). Trainees upon successful completion of course will be eligible as HS licensee as required by the NEA and the Ministry of Manpower (MOM). VIEW SCHEDULES
Compose Technical Report (SDU Points: 8) $136.96
(Incl. 7% GST)
8 Hours This unit covers the knowledge and skills in planning and writing a technical report to meet its objectives, audience and context. It includes analyzing of data and presenting useful information in a concise and coherent manner that leads to conclusions aligned with the report objectives. VIEW SCHEDULES
Course Name Course Fee Course Duration Course Description Schedules
Workplace Safety and Health Practices Implementation (SF) $203.30
(Incl. 7% GST)
8am - 5pm (Previously known as: WSQ Comply with Workplace Safety and Health Policies and Procedures) This unit covers the knowledge and skills required in Following safe work practices and risk control procedures; Participating in workplace safety and health management activities; and Following workplace emergency response procedures. VIEW SCHEDULES
Workplace Safety and Health Practices Implementation (SF)-AOP $123.05
(Incl. 7% GST)
10am-2pm VIEW SCHEDULES
Phone Number+65 6610 3737 / 6610 8223 / 6398 0067
Ascendo Academy Pte Ltd9 Little Road, #02-01 Singapore 536985
Email Addressinfo@ascendo.sg